A healthy, reliable CMDB is the foundation for effective operations, automation, compliance, and IT service management. Yet many organizations struggle with incomplete data, inconsistent discovery results, or outdated reconciliation rules that prevent adoption and trust in the platform.

This package delivers a full-scope audit and optimization of your CMDB, with a focus on improving automated discovery, enhancing reconciliation accuracy, and aligning your configuration item (CI) data with operational best practices. We start by assessing the current health of your CMDB and analyzing discovery patterns, identifying blind spots, redundancies, or sources of conflict. From there, we refine discovery configurations, normalization processes, and reconciliation logic to improve data consistency and trustworthiness.