Our Company
Discover our mission, values, and approach - how we combine UX design and ServiceNow expertise to deliver thoughtful, people-centered digital solutions that drive real impact.
Mission
To simplify and enhance enterprise operations today by integrating ServiceNow solutions with thoughtful, human-centered design - helping businesses work smarter, faster, and with greater impact.
Vision
To lead the shift toward truly intuitive digital enterprises, where human needs and technology are seamlessly connected to unlock lasting transformation.
Who are we
At ExperienceNow Consulting, we believe progress starts with purpose. We are a team of strategists, architects, and innovators dedicated to bringing clarity to complex enterprise challenges. We don’t just implement tools - we empower organizations to think freely, align strategically, and unlock sustainable value.
Rooted in empathy and fueled by curiosity, we build trust by listening, asking the right questions, and meeting people where they are. Our work is guided by facts and insights, not assumptions - because true transformation is grounded in understanding, not disruption.
We elevate what already works. Whether helping clients improve portfolio visibility, streamline their CMDB, or diving into the users journey, we bring a fresh perspective that enhances outcomes and creates meaningful impact. We listen, we learn, and we lead with empathy - because understanding comes before action, and people come before processes.
At our core, we are grounded yet forward-thinking - blending structured logic with a human-first approach to unlock potential in every engagement.
Our Story so far, and where are we going
Our entrepreneurial journey is driven by the belief that there is a better way to deliver ServiceNow implementations. With years of hands-on experience with the platform and a deep knowledge of User Experience methodology, we saw an opportunity to bring something new to the table by combining platform expertise with a deep focus on the experience, the adoption and the impact. For us, it is not just about delivering technology; it is about delivering value that is measurable and solutions that truly make an impact on the way people work.
But we are building more than just a company - we are building a team. Our vision is to grow a group of talented developers here in Bulgaria who can become a trusted near-shoring partner for our clients in Scandinavia and all over Europe. Our mantra for achieving our goal of becoming a trusted partner in this space is delivering with high quality, flexibility and speed.
We are just getting started but our direction is clear:
Ww are here to build, to improve and to deliver with purpose!
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UX Discovery & Usability Assessment
Build around the real needs, behaviors, and expectations.
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